Bringing ClinOps Technology to the Clinical Site: Stories from the Frontlines

A Free CenterWatch On-Demand Webinar Sponsored by Agatha, Inc.

ClinOps software and systems that address source file management, SOP documentation, and trial management have been adopted across sponsors and CROs, but less so at clinical sites. This reflects a justified hesitation to put an additional burden on clinical sites, who are typically short of the staff and budget needed to support new technology.

But some sites HAVE adopted these kinds of systems and are enjoying the benefits of automation in terms of efficiency and compliance. In this session, we will explore the challenges that face sites and a set of strategies to overcome them. We will attack the topic from two sides, first through the lens of the site and second through the eyes of a software vendor.

Join us for this session and leave with:

  • An understanding of how ClinOps software fits into the world of the clinical site

  • An example of how one clinical site manager brought in a full range of software solutions successfully

  • A list of the challenges she faced and the strategies she used to overcome them

  • A perspective on the state of the software systems and solutions available today

Who Will Benefit:

  • Clinical research administrator
  • Clinical research specialist
  • Clinical research associate
  • Clinical operations
  • Research and development
Meet Your PresenterS:



Ken Lownie
Head of Operations, North America
Agatha, Inc.

Ken Lownie is the Head of North American Operations for Agatha Life Sciences, a provider of SaaS-based business applications for managing SOP, regulatory documents, and clinical trial master file records. His goal is to help organizations implement easy to deploy solutions that empower business users to focus on their work, not the technology. Ken is a graduate of Colgate University and the Sloan School of Management at MIT and is a frequent speaker at industry conferences.


Jill Heinz, MHS, CCRC, CRCP

Director of Clinical Research
Injury Care Family/ Family Care Research

Jill Heinz has worked in the research industry for over 19 years and has been involved with clinical research studies ranging from those funded by the National Cancer Institute, Investigator Initiated and Private Industry. She has experience in studies that include oncology, family practice, orthopedics, pain management, neurology and glaucoma. She currently owns two successful clinical research companies and is also a consultant for other clinical sites that want to increase their efficiency and profit margins.